Workplace Experience Monitor

A better work environment starts with knowing what works.

How well does your work environment support employees in their daily work? The Workplace Monitor reveals what is going well, where bottlenecks lie and which improvements deserve priority — from the physical workplace and digital tools to facility services and support.

You receive independent management information and benchmarks, based on a proven questionnaire from research specialists. Want to take the next step? Then you can deploy additional expertise for advice, execution or interim management.

Prefer to talk first?

From employee experience to targeted improvement

Research

A proven questionnaire that shows what helps and hinders employees.

Insight

Independent management information with concrete bottlenecks and priorities.

Benchmark

See where your organisation stands and where there is room for improvement.

Optional support

Improvement

From insight to execution with the right expertise and professionals.

Sample previews

Why this benchmark?

From scattered signals to targeted choices

The work environment is often organised from different departments. IT, housing, facility services, procurement and support teams each have part of the picture. This makes it difficult to determine organisation-wide what works well, where employees are hindered and which improvements deserve priority.

The Workplace Experience Monitor brings these perspectives together in one standardised benchmark. The scan measures the digital environment, physical environment, facility services and hospitality, tools and services and help and support from the daily experience of employees.

This creates not only insight into individual parts, but also into the relationship with work experience, effectiveness & productivity and work continuity. The comparison with relevant organisations gives the scores context and helps to better substantiate investments and improvement actions.

One shared yardstick for better choices about the work environment.

An integral picture

Brings five parts of the work environment together, so departments can work from the same picture and the same priorities.

Insight from employees

Reveals what actually helps or hinders employees in their daily work.

Scores in perspective

Compares your results with relevant organisations, making clear where you lead the way and where there is room for improvement.

From score to cause

With in-depth answer options, shows which frictions and underlying reasons are most often experienced.

Investing more purposefully

Helps to direct time, capacity and budget towards improvements with the greatest expected value for employees and the organisation.

Ready to use and comparable

Works with a standardised methodology based on years of experience with experience and satisfaction research and can be deployed without complex setup.

Our approach

From measuring to improving in four steps

Workplace Experience Monitor is ready to use and requires no complex implementation. From inviting employees to benchmarking and improvement insights: one standardised approach that takes you quickly from measuring to targeted improvement.

01

START

Start the measurement

You get access to the Workplace Experience Monitor measurement environment and can start a measurement immediately. The methodology, questions, dimensions and scoring are ready — without extensive research design or technical implementation.

02

MEASURE

Employees share their experience

Invite employees to complete the standardised Workplace Experience Monitor questionnaire. Targeted follow-up questions reveal where friction arises and what lies behind a score.

03

UNDERSTAND

Insight & benchmark

The results are automatically translated into the Workplace Experience Index, scores on the five dimensions and the impact on work experience, effectiveness & productivity and wellbeing. Compare your results with relevant organisations based on sector and organisation size.

04

IMPROVE

Improve & measure the effect

Use the insights to improve in a targeted way. Where desired, specialists within our group can support different parts of the work environment. Then measure again and reveal whether improvements have actually had an effect.

Measure again

Workplace Experience Monitor

How well does the work environment help employees to work pleasantly and effectively? With the Workplace Experience Monitor you show what is going well and where employees experience unnecessary obstacles. We examine five parts that the organisation can influence and map out what they mean for the daily work experience.

Physical environment

The extent to which workspaces, rooms and physical conditions are suitable and comfortable for different activities, such as focused work, meetings, online meetings and confidential conversations.

Digital environment

The extent to which hardware, applications, digital access and connections fit the work, function reliably and are easy to use.

Facility services & hospitality

The extent to which care, maintenance, reception, security and catering facilities contribute to a pleasant, safe and well-supported working day.

Tools & services

The extent to which employees can easily request and obtain the people, materials, tools and services they need, and these are available on time and as agreed.

Help & support

The extent to which employees quickly receive the right support with problems, requests and changes, are kept informed and are helped to continue.

One total score, broader value

Together, the five dimensions give an integral picture of how employees experience their total work environment. A work environment that fits their work well contributes to:

  • working pleasantly and effectively;
  • fewer obstacles, frustration and lost time;
  • more wellbeing and energy during the working day;
  • better collaboration and service delivery;
  • more targeted investments in tools, services and support.

The outcomes show where improvements can deliver the most value for both employees and the organisation. They can give reason to look further into underlying causes, such as work processes, collaboration between teams and ownership.

Workplace Experience at a glance

One overarching index and five dimension score cards. Click a dimension for the underlying statements, response distribution and main work location.

Workplace Experience Scores
72

Workplace Experience Score

The overarching score shows how well the total work environment supports employees.

Sufficient

With 2 open questions, employees can give compliments and share the most important improvement point.

What is going well?

What compliments would you like to give about the work environment, services and resources within your organisation?

What can be improved?

Which improvements to the work environment, services and resources should your organisation tackle first, in your view?

How does your work environment perform?

Compare your Workplace Experience Score and the five dimensions with organisations of similar size and, where available, within the same sector.

Sector: Business servicesOrganisation size: 1,000–4,999 employeesIllustrative benchmark dataThe benchmark is built from aggregated, anonymised results of participating organisations, compared by sector and organisation size.

Workplace Experience Score

78out of 100
Good7 points above the benchmark

6 points to go until the top 25%

Comparable organisations — 71
Your organisation — 78
Top 25% from — 84
All benchmark results are aggregated and processed exclusively anonymously; results cannot be traced back to individual organisations or employees.

Scores by topic

See where your organisation leads the way and where the greatest room for improvement lies.

Physical environment
Benchmark
72
Your score
68
-4 points
Below benchmark
Help & support
Benchmark
63
Your score
59
-4 points
Below benchmark
Tools & services
Benchmark
67
Your score
64
-3 points
Below benchmark
Digital environment
Benchmark
70
Your score
74
+4 points
Above benchmark
Facility services & hospitality
Benchmark
76
Your score
81
+5 points
Above benchmark
Your organisation Comparable organisations

Key insight

Your organisation scores 7 points above the benchmark. Physical environment offers the greatest improvement opportunity, while Facility services & hospitality performs relatively strongly.

Flexible by design

You share the link. We do the rest.

You receive a ready-to-use link to the Workplace Experience Monitor. Choose yourself when and how to share it among employees. We take care of the secure measurement environment, processing, analysis and benchmark.

Fully anonymous

Names, email addresses and other personal data of employees are not required.

1

Choose your measurement period

Determine over which period you want to collect responses.

2

Share the questionnaire link

Distribute the link in one go or in phases among employees.

3

View the results

Track the response and, once finished, view the scores, improvement points and benchmark.

Choose how employees take part

One shared measurement moment

Distribute the questionnaire within a defined period among all employees. This creates a clear snapshot of the work environment.

One central invitation
Clear start and end date
One shared snapshot

Phased throughout the year

Let different groups or employees take part at appropriate moments. All responses within the chosen measurement period are combined into one overall picture.

Distribute in groups or phases
Flexible participation
One combined result

Phased participation is not a trend measurement. The answers are processed as one measurement within the chosen measurement period.

Everything you need for one complete measurement

Measure

  • A ready-to-use, standardised questionnaire
  • A secure and anonymous online measurement environment
  • An easy-to-share questionnaire link

Insight

  • A dashboard with scores and reports
  • The Workplace Experience Score and five dimensions
  • Insight into causes, friction and improvement potential

Compare

  • Comparisons with relevant benchmark groups
  • Aggregated and anonymised benchmark data
  • Periodically updated comparison data

No complex setup required

You do not need to supply employee data or perform extensive configuration. Choose your measurement period, share the link and we take care of the rest.

Security and privacy

Carefully and securely arranged

The Workplace Experience Monitor is developed and managed by Yorizon. For the research we use professional, ISO 27001-certified tooling.

No names, email addresses or other employee data are required.

ISO 27001-certified tooling

The measurement environment meets an internationally recognised standard for information security.

Data storage in the Netherlands

Research data is stored on servers in the Netherlands.

GDPR-compliant processing

Data is processed carefully and in accordance with European privacy legislation.

Anonymous participation

Employees participate without a name, email address or personal account.

Non-traceable reports

Results are reported exclusively at group level and cannot be traced back to individual employees.

More than just measuring

From insight to targeted improvement

The Workplace Experience Monitor reveals what works well, where employees experience obstacles and which parts of the work environment have the most improvement potential. This creates a well-founded starting point for targeted choices.

Want to investigate a topic further or actually improve it? Specialist companies within our group can support with advice, temporary expertise, recruitment or in-depth research. Always focused on the issues that emerge from the scan.

The results as a starting point

The Workplace Experience Monitor independently provides insight into your work environment and performance relative to the benchmark. Additional support is optional and tailored to your needs.

1

Measure

Workplace Experience Monitor

Map the experience of employees and the performance across five dimensions.

2

Understand

Benchmark and deepening

Determine where the most important friction, causes and improvement opportunities lie.

3

Improve

Targeted support

Choose the expertise and form of support that fits the issue.

4

Measure again

Make development visible

Measure again at a later moment and reveal how scores and experiences have developed.

Not a standard improvement programme, but a targeted approach based on what employees actually experience.

Support that fits your issue

Depending on the outcomes and your organisational needs, the support can take different forms.

Consultancy and advice

Translate the results into a clear course, concrete priorities and an actionable improvement plan.

Interim management

Deploy experienced professionals temporarily to lead improvements, add capacity or safeguard continuity.

Recruitment

Find permanent professionals with the knowledge and experience needed to sustainably improve the work environment.

In-depth and custom research

Investigate specific causes, target groups or issues further with additional analyses and tailored research.

Specialist expertise within our group

The outcomes of the scan can be linked to specialist knowledge across three substantive areas.

Digital transformation

Improve digital workplaces, applications, technology, adoption and digital support based on concrete user insights.

Facility services and physical environment

Translate insights into better workplace concepts, spaces, amenities, hospitality, facility processes and services.

Tools, services and procurement

Improve how people, materials, tools and services are requested, obtained, managed and evaluated.

Issues around help and support can be part of any expertise area, for example with incidents, requests, changes and adoption.

From outcome to the right next step

Discuss which results call for deepening and which form of support best fits your organisation.

Clear investment

One complete Workplace Experience Monitor

Ready to use and fully managed

In a single measurement, map how well your work environment supports employees. You receive a complete scan, an interactive dashboard, insight into the main improvement points and a comparison with relevant benchmark groups.

Workplace Experience Monitor

Know where your next workplace investment makes the difference.

Discover what helps and hinders employees in their daily work. Gain insight into the improvements that deliver the most value for your organisation.

Request a no-obligation quote, tailored to your organisation and preferred approach.

A proposal that fits your organisation

Would you like to know what the Workplace Experience Monitor can mean for your organisation? Request a no-obligation quote. You receive a clear proposal with the approach, the results you receive and the associated investment.

Prefer to talk first?

Everything for one complete measurement

Complete scan methodology

A standardised questionnaire with the Workplace Experience Score, five dimensions and in-depth answer options.

Secure and anonymous environment

A professional online questionnaire that requires no names, email addresses or other personal data of employees.

Flexible distribution

One questionnaire link that you can share at a shared moment or in phases within the agreed measurement period.

Interactive results dashboard

Direct insight into scores, differences, friction and the main improvement reasons per dimension.

Workplace Experience Benchmark

Compare your organisation with relevant organisations based on, among others, size and, when sufficient data is available, sector.

Reporting and interpretation

A clear standard report, a kickoff meeting and a discussion of the main results.

Hosting, security and management

Professional management of the measurement environment, research data and technical facilities during the scan.

Current methodology and benchmark

The scan is carried out with the current questionnaire, calculation methodology and available benchmark data.

One measurement period, one combined result

You can distribute the questionnaire in one go or in phases. All responses within the agreed measurement period are combined into one result. Phased distribution is not a trend measurement.

Additionally available

Want to extend the scan or deepen the results? The following components can be offered separately.

Custom questions
Additional languages
Additional segments or reports
Interviews and focus groups
In-depth or custom research
A separate follow-up measurement
Advice and implementation support

These components are not included in the standard price and are quoted separately in advance.

From insight to targeted improvement

The Workplace Experience Monitor stands on its own. When the results give reason for further deepening or improvement, specialist companies within our group can provide additional support.

Consultancy and advice

Translate results into priorities and a concrete improvement approach.

Interim management

Add temporary expertise and execution power.

Recruitment

Find professionals who can sustainably continue improvements.

In-depth research

Investigate specific causes, target groups or issues further.

Support is available in the areas of digital transformation, facility services and physical environment, and tools, services and procurement.

Additional support is optional and is not part of the price of the standard scan.

Ready to make your work environment transparent?

Receive an appropriate price indication for your organisation.

About Workplace Experience Monitor

One measurement model. Expertise across the entire work environment.

Workplace Experience Monitor is developed by Yorizon BV, a Dutch research agency with more than fifteen years of experience in workplace satisfaction and employee experience. Those years of knowledge of digital workplaces and experience research have been brought together in one integrated measurement model for the total work environment.

This builds on a broad network of specialised companies with leading expertise in all parts of the modern work environment: from the digital workplace and digital transformation to the physical environment, facilities, hospitality and procurement.

As a result, Workplace Experience Monitor goes further than just measuring. We reveal where improvement is needed and connect organisations with the specialist expertise needed to make targeted and demonstrable progress.

MeasureBenchmarkImproveDemonstrate effect
More about our expertise

Discover how specialist expertise can help turn Workplace Experience Monitor insights into concrete improvements.

Expertise covering the entire work environment

Digital workplace

Expertise in technology, digital employee experience and the daily digital work environment.

Digital transformation

Guidance with technological change, adoption and new ways of working.

Physical environment & Facilities

Expertise in workplace, facility services and improving the physical work environment.

Hospitality Management

Developing and improving services that contribute to a hospitable and pleasant working day.

Procurement & supplier management

Expertise in sourcing, contracting and improving supplier performance within the work environment.

Workplace Experience Monitor brings these worlds together in one standardised measurement model.

Ready to start?

Reveal what your work environment enables

Workplace Experience Monitor shows what works well, where friction arises and where improvement can have the most impact — supported by the experience of your employees and relevant benchmarks.

Measure the digital workplace, physical environment, facilities, support and communication and their impact on work experience, effectiveness & productivity and wellbeing.

Workplace Experience Monitor

An initiative of Yorizon B.V.

The standardised benchmark for the quality of the work environment and its impact on work experience, effectiveness & productivity and wellbeing.

Part of a group of specialised companies with expertise across the entire work environment.

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